We, at FranDocs, care deeply about your privacy and are committed to protecting it through our compliance with this privacy policy.
This policy describes what information we collect and how it is used and shared. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing our website or using our services, you agree to this privacy policy. If you do not agree with any of our policies and practices, your choice is not to use our Services.
This policy applies only to information we collect through our Services, in email, text or other electronic communications sent through or in connection with our Services.
Note: This policy may change from time to time, your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
What kinds of information do we collect?
We collect different kinds of information from and about users of our services, including:
- Information by which you may be personally identified; and/or
- Information about your internet connection, the equipment you use to access our Services and your usage details.
We collect this information:
- directly from you when you provide it to us; and/or
- automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies).
Information you provide us directly:
We ask for certain information such as your username, real name, phone number, e-mail address, and your interests when you register on FranDocs, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.
Information we may receive from third parties:
We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following”, “liking”, linking your account to the FranDocs Service, etc., that third party may pass certain information about your use of its service to FranDocs. This information could include, but is not limited to, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. If you allow us access to your friends list, your friends’ user IDs, and your connection to those friends, may be used and stored to make your experience more social, and to allow you to invite your friends to use our Service as well as provide you with updates if and when your friends join FranDocs. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the FranDocs Service. You may also unlink your third-party account from the Service by adjusting your settings on the third party service.
Inviting a friend to use FranDocs:
You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend’s contact information to process your request.
Information About Your Messages:
If you exchange messages with others through the Services, we may store them in order to process and deliver them, allow you to manage them, and investigate possible violations of our Terms of Service and wrongdoing in connection with the Services. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive.
Cookies information:
Full details can be found on our Cookie Policy. When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets FranDocs help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click and other actions you take on the Service), and allow us or our business partners to track your usage of the Service over time. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. Full details can be found on our Cookie Policy.
Log file information:
When you use our Services, we automatically collect and store certain information which includes details of how you used our service, your search queries, device event information such as crashes, system activity, hardware settings, browser type, browser language, date and time of your request and referral URL, number of clicks and how your interact with links on the Service, domain names, landing pages, pages viewed, telephonic log information like your phone number, internet protocol address, cookies that may uniquely identify your browser or your FranDocs Account.
Device identifiers:
Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, other browsing information (connection, speed, connection type etc.), device type, device’s unique device identifier, mobile network information and the device’s telephone number.
Location data:
When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer’s instructions for further details.
Commercial and marketing communications:
We use or may use cookies, log file, device identifiers, location data and clear gifs information to:
- remember information so that you will not have to re-enter it during your visit or the next time you visit the site
- provide custom, personalized content and information
- to provide and monitor the effectiveness of our Service
- monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns
- diagnose or fix technology problems
- help you efficiently access your information after you sign in
- to provide advertising to your browser or device, and
- automatically update the FranDocs application on your mobile devices.
Please note it may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services. By using our Services with your browser set to accept cookies you are consenting to our use of cookies in the manner described in this section.
Third parties whose products or services are accessible or advertised through the Services, including social media services, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners. Please go through their privacy policies before using any third-party plugins.
Anonymous Data
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Privacy Policy, and it may be used and disclosed to others without limitation.
How do we use this information?
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect FranDocs and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
We also use the information we collect from our Services to send you communications that you have requested or that may be of interest to you, to provide you with customer support and notices about your account, to notify you about changes to our Services and to allow you to participate in interactive features offered through our Services. We may also contact you for in any other way we may describe when you provide the information and for any other purpose with your prior consent.
When you contact FranDocs, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We may also use your information to contact you about our own and third-party goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data and/or adjust your user preferences in your account profile.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
FranDocs processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
How is this information shared?
We will not rent or sell your information with companies, organizations and individuals outside of FranDocs without your consent, except as noted below:
- We may share your information with third-party business partners and Trusted Users for the purpose of providing the Service to you. Third party business partners shall be bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. They will be given limited access to your information as is reasonably necessary to deliver the Service, and we will require that such third parties comply with this Privacy Policy, or operate under a similar privacy policy.
- Any User Content that you voluntarily disclose for posting to the Service becomes available to the public and cannot be removed, except by FranDocs in its sole discretion. Once posted on FranDocs, User Content may not be removable from public view, as copies may remain viewable in cached and archived pages of the Service, on other sites that have republished us, or if other Users have copied or saved that information. If you do not wish your User Content to be available to the public, please don’t post it on FranDocs. Your username and if you choose to disclose it, your real name, will be published publicly. Once published your username and / or real name may not be able to be removed.
- Legal Reasons: We may share your information when we believe in good faith that such sharing is reasonably necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, to investigate and address violations of this Privacy Policy or the Terms of Service, or to investigate and address violations of the rights of third parties and/or to protect the rights, property and safety of FranDocs, our employees, users, or the public. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as subpoena, court order or government demand to comply with the law.
- We will share personal information with companies, organizations or individuals outside of FranDocs when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
What happens in the event of a change of control:
We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company.
Analytics Information
We may directly collect analytics data, or use third-party analytics tools and services such as Google Analytics, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Choices about how we use and disclose your information.
We strive to provide you with choices regarding the personal information you provide to us. You can set your browser or mobile device to refuse all or some browser cookies, or to alert you when cookies are being sent. By disabling cookies, some parts of our Services may become inaccessible or stop functioning properly.
Communications Choices
We use the information we collect or receive, such as your email address, to communicate directly with you. When you sign up for an account, you are opting in to receive emails from us containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related emails.
Reviewing, Changing or Deleting Information
If you delete your User Contents from our websites, copies of your User Contents may remain viewable in cached and archived pages, or might have been copied or stored by other users of our websites. Proper access and use of information provided on our websites, including User Contents, is governed by our Terms of Use
Accessing & correcting your personal information
You control your account information and settings: We encourage you to review, update, and correct the personal information that we maintain about you, and your email-communication preferences at any time by logging in to your account and changing your profile settings.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at support@frandocx.in.
Security: How we protect your information
FranDocs cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from FranDocs, at all times. However, FranDocs cannot ensure or warrant the security of any information you transmit to FranDocs or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third-party sites and services that you add to the FranDocs Service, such as social networks. We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
In the event that any information under our control is compromised as a result of a breach of security, FranDocs will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Children’s Privacy
FranDocs does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@frandocx.in
Third party links and services
Our site includes third-party advertising and links to other Web sites. We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. Our Privacy Policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third parties’ privacy policies. If you allow such a third-party access to your User Content, you do so at your own risk
Compliance with data protection regulations
The information we obtain from or about you may be processed and stored in India and our other various servers located across the globe, which may provide for different data protection rules than the country in which you reside. We comply with generally accepted industry standard regulations regarding the collection, use, and retention of data. By using the Services, you consent to the collection, transfer, use, storage and disclosure of your information as described in this Privacy Policy, including to the transfer of your information outside of your country of residence. If you have any questions relating to your personal data, please write to us on support@frandocx.in
Account termination and data retention
You can close your account by dropping a mail at support@frandocx.in. Following termination of your User account, FranDocs may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. For the avoidance of doubt, any information that you choose to make public on the service may not be removable.
Job Applications
If your information is submitted to us through our Service when applying for a position with our company, the information will be used to consider your application. We may retain your information for any period of time. This information may be shared with other companies for the purpose of evaluating your qualifications for the particular position or other available positions, as well as with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings.
Changes to this privacy policy
Our Privacy Policy may change from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.
How to contact us
If you have questions about this policy, you may email us support@frandocx.in or write at the following address:
FranDocs
3rd Floor, Unit No. 1, DDA Building
Vardhman Trade Center, Nehru Place, South Delhi
Delhi – 110019
Email: support@frandocx.in
